Subject: TID : 19215616 - Broker UK - Event Name : Take That - Date : 09/05/2019 - Email entry check Issue
From: Daniels Kasende Kibambe <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 11 Mar 2019 07:42:19 -0700 (MST)

Dear Rose, 

The buyer of the query has an issue with his email change since the 01/03/2019. 

He has requested the email change as follow : [email-masked] (does not exist anymore) to [email-masked] (New email ID) 

Everytime he is getting the is getting the verification link you he is struggling with the password and every time the password is reset he is not receiving the new password on the new email ID. 

Please can you follow up the case with the concerned department and get back to me ASAP ? 

This case was flagged to ZACK but there is no resolution to this and I have affirm to the buyer that I would follow up the case myself :). 

Regards, 
Daniels