Subject: Fwd: EID : 2922367 - Fan Seller - Sporting vs Santa Clara - 17/03/2019 - Wrong date
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Mon, 11 Mar 2019 06:12:46 -0700 (MST)

Hi, 

The buyer of this order claimed that the event is on 15.03.19 and the tickets received say 15.03.19 as well however they purchased the tickets for 17.03.19. The agent investigated online and found out that there's no event on 17.03.19 as states our website. 

Could you please inform EDM team to investigate the correct event date and to update it on the system as well. 

• Transaction/ Listing number : 20437247/225064116 
• Event ID: 2922367 
• Event Name: Sporting vs Santa Clara 
• Event Date: 17/03/2019 
• Geography: Jose Alvalade Stadium, Lisbon, PT 
• Username: [email-masked] 
• What needs to be done: Buyer need to be informed about the same and this need to be corrected on our website and case. 
• Link as proof: https://seatpick.com/search/Sporting%20Lisbon%20vs%20C.D.%20Santa%20Clara%20Football and also this link https://www.footballticketnet.com/portuguese-liga-nos/sporting-lisbon-vs-c.d.-santa-clara 
• Link to viagogo page :https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Portuguese-Premier-League/Sporting-Tickets 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 11 March, 2019 12:23:08 
Subject: EID : 2922367 , Fan Seller , Event Name: Sporting vs Santa Clara , Event Date: 17/03/2019 , Wrong date 

Hi Rose 

The buyer of this order informed that the particular event is on 15th march 2019 I confirmed the same information on the official website online. Buyer also has received tickets 
for the 15th march 2019 but on the case date is marked as 17th march. 

Can you please inform EDM team to investigate on this information and to mark the event as cancelled on our system. 

• Transaction/ Listing number : 20437247/225064116 

• Event ID: 2922367 

• Event Name: Sporting vs Santa Clara 

• Event Date: 17/03/2019 

• Geography: Jose Alvalade Stadium, Lisbon, PT 

• Username: [email-masked] 

• What needs to be done: Buyer need to be informed about the same and this need to be corrected on our website and case. 

• Link as proof: https://seatpick.com/search/Sporting%20Lisbon%20vs%20C.D.%20Santa%20Clara%20Football and also this link https://www.footballticketnet.com/portuguese-liga-nos/sporting-lisbon-vs-c.d.-santa-clara 

• Link to viagogo page :https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Portuguese-Premier-League/Sporting-Tickets