Subject: RE: 20747344 - Broker BR - Rio Carnival 2019 - Champions Parade - 09/03/2019 - Buyer ticket not delivered
From: Artur Himich <[email-masked]>
To: Brian Sexton <[email-masked]>, Rosette Modiri <[email-masked]>, Lilian Pacheco <[email-masked]>
Cc: Nathan <[email-masked]>
Date: Sun, 10 Mar 2019 17:59:05 +0000

@Lilian Pacheco<mailto:[email-masked]> please check.

From: Brian Sexton
Sent: 10 March 2019 17:26
To: Rosette Modiri <[email-masked]>; Artur Himich <[email-masked]>
Cc: Nathan <[email-masked]>
Subject: RE: 20747344 - Broker BR - Rio Carnival 2019 - Champions Parade - 09/03/2019 - Buyer ticket not delivered

Hi Artur,

Could you please assign this to someone to check tomorrow with the Broker BR?

As per the case history tickets were delivered by ELS, but after the event buyer is still claiming tickets were not received. Could someone please ask the Broker BR for proof of delivery?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday 9 March 2019 22:58
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Nathan <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: 20747344 - Broker BR - Rio Carnival 2019 - Champions Parade - 09/03/2019 - Buyer ticket not delivered

Hi,

The buyer reported that the tickets are still not delivered however as per case history the seller confirmed that the tickets were delivered with ELS.

Could you please contact seller support to request for proof of delivery from the Broker BR as the event is in few hours.

Kind Regards,
Rosette
________________________________
From: "Nathan" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 March, 2019 21:17:37
Subject: 20747344 - Broker BR - Rio Carnival 2019 - Champions Parade - 09/03/2019 - Buyer ticket not delivered

Hi Rosette,

Referring to the above TID, buyer emailed us reporting that they did not receive any ticket yet event is within 6 hours and the hotel confirmed no tickets has been delivered for this buyer while checking CSL not is record success buyer ticket already delivered. Can you please check with the relevant team asking for the proof of delivery? Thanks!

Kind reagrds
Nathan