Subject: Re: 20704217 - Fan Seller - Torino vs Bologna - 16/03/2019 20:30 - tdt issue
From: Rosette Modiri <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Sat, 9 Mar 2019 10:43:07 -0700 (MST)

Hi Val, 

Please move the order to pending sub as the seller listed e-ticket and not TDT. 

Rosette, 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 7 March, 2019 21:02:38 
Subject: 20704217 - Fan Seller - Torino vs Bologna - 16/03/2019 20:30 - tdt issue 

Hi Rose, 

This seller listed these tickets as e-tickets. He informed us he has TDT tickets for this event. I asked the buyer if he has TDT and he told me he does not have the TDT. 

Usually we refund, but only in the cases where the sellers list as TDT and buyers don't have TDT. 

Can you please forward this case in order to check if we need to move to replacement or we need to refund. 

Thanks 
Valentina