Subject: Fwd: ID : 20705373 , Fan Seller , Drake, 10/03/2019 , Alternative tickets offer
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Poonam Chawla <[email-masked]>
Date: Sat, 9 Mar 2019 09:13:35 -0700 (MST)

The last scan from UPS was at 5:15 am and the tickets were in Derby, which is the buyer's city. Please check with the buyer one last time if they have received the tickets, if they have not received them please moved to sub as seller shipped after MSBD. 

From: "Poonam Chawla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 9 March, 2019 21:09:44 
Subject: ID : 20705373 , Fan Seller , Drake, 10/03/2019 , Alternative tickets offer 

Hi Rosette, 

With reference to the above TID, alternative tickets were offered to buyer but buyer consider these tickets as downgrade and buyer wants to get the same section tickets as he originally purchased. 

Buyer is also unhappy with the experience as order got subbed twice. Buyer informed he checked the tickets on our website and same section tickets is still available. 

Could you please flag this case to "sean.wilson" to take further action accordingly. 

Kind Regards, 
Poonam