Subject: RE: TID : 20764791 - Fan Seller - Event Name : Shen Yun Performing Arts Show 2019 World Tour - Date : 10/03/2019 - Can't access the ticket
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, India Inbox <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>
Date: Sat, 9 Mar 2019 16:02:06 +0000

Hi there,

The agent should be able to reset the password on the account and a link will be sent to the buyer to change it.
Let me know if it works.

Kind regards,
Bridgette

From: Rosette Modiri <[email-masked]>
Sent: Saturday 9 March 2019 17:18
To: India Inbox <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>
Subject: Fwd: TID : 20764791 - Fan Seller - Event Name : Shen Yun Performing Arts Show 2019 World Tour - Date : 10/03/2019 - Can't access the ticket

Hi,

The buyer of this order requested for email address change and the change has been done however the buyer is still unable to reset the password and they don't remember the old password as well therefore they cannot download the tickets.

Could you please send the tickets to buyer via CM to [email-masked]<mailto:[email-masked]> as the event is in few hours.

Kind Regards,
Rosette
________________________________
From: "Kasende Kibambe Daniels" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 March, 2019 18:39:55
Subject: TID : 20764791 - Fan Seller  - Event  Name : Shen Yun Performing Arts Show 2019 World Tour -  Date : 10/03/2019 - Can't access the ticket

Dear Rose,

Please have this buyer tickets sent at this email ID : [email-masked]<mailto:[email-masked]>

I had already requested the entry check but the buyer is still unable to get access to email as she does not know the wrong email password. I asked her to create one password but she still unable to do it.

The wrong email is this : [email-masked]<mailto:[email-masked]>

Regards,
Daniels