Subject: ID : 20705373 , Fan Seller , Drake, 10/03/2019 , Alternative tickets offer
From: Poonam Chawla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 9 Mar 2019 08:39:44 -0700 (MST)

Hi Rosette, 

With reference to the above TID, alternative tickets were offered to buyer but buyer consider these tickets as downgrade and buyer wants to get the same section tickets as he originally purchased. 

Buyer is also unhappy with the experience as order got subbed twice. Buyer informed he checked the tickets on our website and same section tickets is still available. 

Could you please flag this case to "sean.wilson" to take further action accordingly. 

Kind Regards, 
Poonam