Subject: Re: 20152782 - Ticket Network - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 - Tickets not transferred
From: Rosette Modiri <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Fri, 8 Mar 2019 03:23:00 -0700 (MST)

Hi Edi, 

I checked the case, the buyer has received the email to claim their tickets on PC if they buyer has not received the tickets, we need the proof of TM account before we contact SS. 

Please request for Proof. 

Rosette, 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 7 March, 2019 22:39:56 
Subject: 20152782 - Ticket Network - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 - Tickets not transferred 

Hi Rose, 

In reference to TID 20152782. The buyer called reporting an issue to download the tickets. 
While investigating the case i found out that the tickets were not transferred(proof not uploaded and buyer did not receive transfer email). 

could you please request Ticket Network to transfer the tickets and provide proof of transfer? 

Regards, 
Edivaldo