Subject: Fwd: 20353529 - Broker DE - Borussia Dortmund vs VfB Stuttgart - 09/03/2019 - buyer accepted to keep the with partial refund of 60%
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Date: Thu, 7 Mar 2019 09:04:02 -0700 (MST)

Hi, 

The buyer of this order had received 4 tickets out of 9 purchased and they have been offered 50% partial refund to keep the 4 tickets or to return the tickets for full refund however the buyer wants to keep the 4 tickets but with 60% partial refund. 

Could you please inform agata.domanska from substitution team about the buyer's response. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 7 March, 2019 20:49:56 
Subject: 20353529 - Broker DE - Borussia Dortmund vs VfB Stuttgart - 09/03/2019 - buyer accepted to keep the with partial refund of 60% 

Hi Worchuirin, 

With reference to TID:20353529.buyer received four out of his nine ticket he was advised to keep four ticket and to get partial refund of 50%, buyer want to keep the ticket with partial refund of 60%. 

Could you please forward this to the relevant department ? 

Regards, 
Butila