Subject: 20704217 - Fan Seller - Torino vs Bologna - 16/03/2019 20:30 - tdt issue
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 7 Mar 2019 08:32:38 -0700 (MST)

Hi Rose, 

This seller listed these tickets as e-tickets. He informed us he has TDT tickets for this event. I asked the buyer if he has TDT and he told me he does not have the TDT. 

Usually we refund, but only in the cases where the sellers list as TDT and buyers don't have TDT. 

Can you please forward this case in order to check if we need to move to replacement or we need to refund. 

Thanks 
Valentina