Subject: Dispute Scorebuddy
From: Fatoumata Altmueller <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 7 Mar 2019 08:01:18 -0700 (MST)

HI Rose 

I have been scored for TID 19009484 , the bad feedback is that Make sure to return to the case before follow up is overdue. 
As you can see i have dealt with case on 30/01/19 at 09:50 and setted a follow up for 1 day (Follow Up set for: 31/01/2019 09:50:22) 
The system automatically gave the follow up to another agent which is not my fault can you please dispute this to brian ? 

Best regards 
fatoumata