Subject: Fwd: ID : 20719631 - Primary - Paris Saint-Germain vs Manchester United - 06/03/2019 - E-tickets are not available
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Jessica Renaud Aparecido <[email-masked]>
Date: Wed, 6 Mar 2019 06:47:40 -0700 (MST)

Hi, 

The buyer of this order has reported that there are no tickets on his PSG account, they received the email from PSG with the login details however they cannot find any tickets on the account and he has provided the proof as well. 

Could you please inform Primary to re-transfer the tickets to buyer as the event is in few hours. 

Kind Regards, 
Rosette 

From: "Jessica Renaud Aparecido" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 6 March, 2019 19:02:17 
Subject: ID : 20719631 - Primary - Paris Saint-Germain vs Manchester United - 06/03/2019 - E-tickets are not available 

Dear Rosette, 
This buyer claims that the tickets were not sent to him 
he have received the email from PSG but when he logs in to his account he cannot find the tickets 
he was at the stadium and people who works there for PSG also could not find. 
He has sent me screenshots of the page to show that the tickets are not there - attached 
I have confirmed with him that the email he is using on his PSG account is the same email from viagogo account. 

Could you please contact the Primary in order to solve this issue for the buyer? 

Thank you, 
Jéssica