Subject: Re: 20424234 - Broker IT - Jovanotti - 31/08/2019 16:00 - password issues
From: India Inbox <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 6 Mar 2019 10:45:03 +0000

Hi Brian

Can you please help out here

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Wednesday 6 March 2019 10:40:22
To: India Inbox
Cc: Valentina Bonente
Subject: Fwd: 20424234 - Broker IT - Jovanotti - 31/08/2019 16:00 - password issues

Hi,

The buyer of this order has requested for email address change from [email-masked] to [email-masked], the agent has filled the email address changes sheet 3 times and the buyer is receiving the validation link however the change is still not done. The agent tried to help the buyer over the phone but the issue still persists.

Could you please forward this to the relevant department in order to get the issue resolved

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 5 March, 2019 15:42:19
Subject: 20424234 - Broker IT - Jovanotti - 31/08/2019 16:00 - password issues

Hi Rose,

For this seller we have filled the email entry sheet for 3 times. She has always received the verification link, but still she is not able to change or reset password. I called her 2 times already.

Can you please check and forward it to the relevant department.

Thanks
Valentina