Subject: Re: Tid 17759739 , Broker BR , Name : Rio Carnival 2019 - Champions Parade Date : 09/03/2019 19:00 , pick up
From: Rosette Modiri <[email-masked]>
To: Fatoumata Altmueller <[email-masked]>
Date: Mon, 4 Mar 2019 07:06:24 -0700 (MST)

Hi Fatou, 

The buyer's address was far away from the event city that's why the DP was changed to pick up and the refund of the shipping fees failed here and PT advised to offer a voucher of 500 BRL to buyer. 

Rosette, 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 4 March, 2019 18:09:53 
Subject: Tid 17759739 , Broker BR , Name : Rio Carnival 2019 - Champions Parade Date : 09/03/2019 19:00 , pick up 

Hi Rose 

We have changed buyers delivery plan to pick up as DA is not in the Rio de janeiro city. 
Buyer however is complaining that the Inpost pick up is too far from him hence to delivery to his hotel he also advised that his hotel is in the city 
Can we work out a solution here ? 

Best regards 
fatoumata