Subject: Re: TID : 19886030 - Event Name : Imagine Dragons & Logic & One Republic - Bottlerock Festival 2019 - Friday - BUYER turned FAN SELLER - Date : 24/05/2019-Seller should not be charged
From: Rosette Modiri <[email-masked]>
To: Kasende Kibambe Daniels <[email-masked]>
Date: Mon, 4 Mar 2019 02:40:25 -0700 (MST)

Hi Dan, 

Please open this case and check if there's an option to move it out of pending sub. 

Rosette, 

From: "Kasende Kibambe Daniels" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 17 February, 2019 14:10:34 
Subject: TID : 19886030 - Event Name : Imagine Dragons & Logic & One Republic - Bottlerock Festival 2019 - Friday - BUYER turned FAN SELLER - Date : 24/05/2019-Seller should not be charged 

Dear Rose, 

This buyer turned seller has a purchase a tickets on TID 19885204 and turned seller on TID 19886030. 
On the TID 19885204 were she is a buyer she was refunded, Automatically the TID 19886030 where she is a seller should be on Pending replacement but the agent has put it on Pending substitution and informed the seller that she will be charged. 

Please can you request the sale to be put on replacement and then seller should not be charged ? 

Regards, 
Daniels