Subject: Re: 19895953 - Broker CO - Gran Concierto del Carnaval de Barranquilla, Marc Anthony, Silvestre Dangond y mas - 01/03/2019 - section issues
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Mon, 4 Mar 2019 01:27:28 -0700 (MST)

Hi Val, 

Sorry for not replying you on time, the tickets were wrong and the buyer accepted the wrong tickets with partial refund. 

Rosette, 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 17 February, 2019 12:45:28 
Subject: Re: 19895953 - Broker CO - Gran Concierto del Carnaval de Barranquilla, Marc Anthony, Silvestre Dangond y mas - 01/03/2019 - section issues 

Respected Ma'am, 

Please look into this. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria. 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, February 16, 2019 12:32:15 PM 
Subject: 19895953 - Broker CO - Gran Concierto del Carnaval de Barranquilla, Marc Anthony, Silvestre Dangond y mas - 01/03/2019 - section issues 

Respected Ma'am, 

The buyer of this case came to us thru email claiming wrong section received. 
I found out that: 
- both buyer and seller had this order for "preferred" section 
- official map doesnt have such section ( preferred) 
- tickets received are for North. 

Can you check out with Seller Support what to do be done here? there was the same issue with another case, they will remember. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.