Subject: Re: 20162429, Broker BR, Rio Carnival 2019 - Access Group - Saturday View Date : 02/03/2019, delivery issue
From: Mario Gusman <[email-masked]>
To: Garazi Beaumont <[email-masked]>, India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Sat, 2 Mar 2019 19:19:45 +0000

Hello

The tickets were delivered to Marcelo dos Santos on 28/02

Thanks,

Mario Gusman

Seller Support Agent - PT/BR

[Viagogo Logo]<https://www.viagogo.com/>

________________________________
From: Garazi Beaumont
Sent: Saturday, March 2, 2019 6:15 PM
To: India Inbox; Rosette Modiri; Mario Gusman
Cc: Natalia Cabrera Castilla
Subject: Re: 20162429, Broker BR, Rio Carnival 2019 - Access Group - Saturday View Date : 02/03/2019, delivery issue

@Mario Gusman<mailto:[email-masked]> can you please help here?

Kind Regards,

Garazi

Senior Seller Support Agent

Team Lead Nikita Griffin

________________________________
From: India Inbox
Sent: 02 March 2019 18:14:43
To: Rosette Modiri; India Inbox; Garazi Beaumont
Cc: Natalia Cabrera Castilla
Subject: RE: 20162429, Broker BR, Rio Carnival 2019 - Access Group - Saturday View Date : 02/03/2019, delivery issue

@Garazi Beaumont<mailto:[email-masked]> – can this be assigned please?

From: Rosette Modiri <[email-masked]>
Sent: Saturday 2 March 2019 18:56
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Subject: Fwd: 20162429, Broker BR, Rio Carnival 2019 - Access Group - Saturday View Date : 02/03/2019, delivery issue

Hi,

The buyer has reported that they have not received the tickets yet however as per our system the seller confirmed that the tickets were delivered and delivery plan is ELS.

Could you please inform seller support to request for proof of delivery from the Broker BR.

Kind Regards,

Rosette

________________________________

From: "Natalia Cabrera Castilla" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 2 March, 2019 21:36:53
Subject: 20162429, Broker BR,  Rio Carnival 2019 - Access Group - Saturday View  Date : 02/03/2019, delivery issue

Rosette,

According to the information provided by the previous agent to the buyer, tickets were delivered but buyer informed that he has not received them. He is asking for name of the person who received the tickets.

Please, contact to the seller in order to ask for details.

Thanks

--

Kind Regards

Natalia