Subject: Re: TID 20508220 - Broker IT - Eros Ramazzotti - 02/03/2019 - Buyer received wrong tickets
From: Rosette Modiri <[email-masked]>
To: Santiago Daniel <[email-masked]>
Date: Sat, 2 Mar 2019 04:04:15 -0700 (MST)

Try call the buyer again. We need to make sure they do not use the tickets. If they do not answer on the next call then move to sub. 

From: "Santiago Daniel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 2 March, 2019 14:13:03 
Subject: TID 20508220 - Broker IT - Eros Ramazzotti - 02/03/2019 - Buyer received wrong tickets 

Hi Rossita, 

This Buyer received tickets from an event that happened last year. 

Previous agent asked to ship back the tickets before looking for replacement but the event is happening in 12 hours. 

Attempted to call Buyer to check if she has shipped the tickets but I had no answer. 

Could you please have a look? 

Thanks, 

Santiago.