Subject: 20304827, Fan seller ES, Tomorrowland 2019 - Weekend 1 - Magical Friday Pass, 19/07/2019, tickets issue
From: Natalia Cabrera Castilla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 2 Mar 2019 02:37:07 -0700 (MST)

Rosette, 

Seller sent PDF in order to provide it to the buyer via customer mail as DP cannot be changed because buyer has to receive the bracelet as well. 
According to the history case of the same issue in the other order sold by this seller, they confirmed that tickets no need to be personalized, only buyer has to active the bracelet under his name. 

Please, flag the case to the relevant team in order to provide the tickets to the buyer. 
tickets attached. 

-- 
Kind Regards