Subject: 20569403 - Broker BR - Sao Paulo Carnival 2019 - Special Group (Saturday) - 02/03/2019 - Buyer did not accept alternative tickets and voucher
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 28 Feb 2019 08:06:48 -0700 (MST)

Hi Rose, 

In reference to TID 20569403. As the seller could not fulfil, this buyer was offered downgraded tickets for the event along with a voucher. 

The buyer contacted us and refused to keep the offered tickets + voucher and asked for partial refund + offered tickets. 

Could you please forward this to the agent Agata Domanska. 

Regards, 
Edivaldo