Subject: Fwd: 20580138 -Broker IT - Milan vs Sassuolo - 02/03/2019 18:00 - buyer stating tixs are not valid
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Thu, 28 Feb 2019 04:18:18 -0700 (MST)

Hi, 

The buyer of this order purchased 5 tickets and reported that after checking his tickets with 4 different people from AC Milan, he was told that e-card numbers on the tickets are incomplete as 4 numbers are missing. We viewed e-tickets on CSL and they seem to be correct. 

Can you please contact seller support to confirm the validity of these tickets with the Broker IT. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 28 February, 2019 15:39:46 
Subject: 20580138 -Broker IT - Milan vs Sassuolo - 02/03/2019 18:00 - buyer stating tixs are not valid 

Hi Rose, 

Buyer called me informing that after having checked with 4 different people from AC Milan, the e-card number on his tickets did not match and four numbers were missing. As you advised I informed the buyer that the tickets were valid. He was sure that tickets were not valid at all. 

This is similar to the case 20385950. 

Can you please check this case and inform the relevant department in order to take action. 

Thanks 
Valentina