Subject: Fwd: 20217018, Broker ES, Real Madrid vs FC Barcelona - Copa del Rey 2018-19, 27/02/2019, tickets issue
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 27 Feb 2019 03:59:10 -0700 (MST)

Hi, 

The buyer of this order is facing an issue to download the mobile tickets, the agent assisted the buyer over the phone but they were still getting the error. The agent had a similar case on TIDs 20595917 and 205737691 for the same event and this seems to be like a general issue. 

Could you please contact seller support to check with the Broker ES if they can re-transfer the mobile tickets to buyer. 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 27 February, 2019 15:01:18 
Subject: 20217018, Broker ES, Real Madrid vs FC Barcelona - Copa del Rey 2018-19, 27/02/2019, tickets issue 

Rosette, 

Buyer called informing that there is an error downloading the tickets. 
Buyer provided proof. 

Thanks 

Kind Regards 
Nat