Subject: Re: TID : 20543561 - BUYER TURNED FAN SELLER - Event Name : SIX60 - Date : 23/02/2019 - Buyer claimed full refund as received wrong date tickets
From: Rosette Modiri <[email-masked]>
To: Kasende Kibambe Daniels <[email-masked]>
Date: Tue, 26 Feb 2019 09:05:16 -0700 (MST)

Tickets were wrong, normally you should follow the wrong ticket process. the buyer is already refunded. 

From: "Kasende Kibambe Daniels" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 23 February, 2019 14:11:29 
Subject: TID : 20543561 - BUYER TURNED FAN SELLER - Event Name : SIX60 - Date : 23/02/2019 - Buyer claimed full refund as received wrong date tickets 

Dear Rose, 

This buyer had received a wrong date ticket for this event he was on call with an agent but did not get his case solve. 

I did check the tickets and they have different date of event, the CIAN is not really clear and the buyer is asking for full refund. 

Regards, 
Daniels