Subject: 20068825 - Fan Seller - Lazio vs Roma - 02/03/2019 20:30 - move out from sub
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 26 Feb 2019 02:27:07 -0700 (MST)

Hi Rose, 

This seller called explaining about his case. This sale has been moved to pending sub as he provided one ticket with one name wrong (3 tixs total), the mistake was only one letter of the name. 

Seller assured that the buyers can have access to the event, but he informed me that he is from Rome (event location) and if he gets back the "wrong" ticket he can change it and give it to them at the hotel where they stay. (STARHOTELS METROPOLE Via Principe Amedeo, 3 Roma IT 00185 - buyer will travel from 27/02). 

Please, can you contact the relevant department in order to take action so he can provide the correct ticket. 

Thanks 
Valentina