Subject: Fwd: 19401337 - fan seller - Alejandro Sanz - 15/06/2019 20:00 - break redirection chain
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himadri Sharma <[email-masked]>, Valeria Julia <[email-masked]>
Date: Tue, 26 Feb 2019 00:44:22 -0700 (MST)

Hi, 

This is an active redirection from TID 19330432 to 19401337, the final buyer is claiming about the wrong name on the tickets and due to the event restrictions the tickets for this event cannot be resold. 

Could you please get the redirection chain broken so that the agent can take the action accordingly. 

Kind Regards, 
Rosette 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 23 February, 2019 16:10:32 
Subject: 19401337 - fan seller - Alejandro Sanz - 15/06/2019 20:00 - break redirection chain 

Hi Rose, 

The buyer bought these tickets under 19330432 and resold them under 19401337. The final buyer is now complaining that the tickets dont have his name on them. Relisting for this event is not allowed. Hence can you please get the redirection chain broken so that the order can be subbed for the final buyer and the buyer turned seller wont be charged? 

Regards, 
Himadri