Subject: Re: 19371787 - Fan Seller - Sevilla FC vs FC Barcelona - 23/02/2019 16:15 - proof of purchase uploaded
From: India Inbox <[email-masked]>
To: Thierry Schumann <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Rosette Modiri <[email-masked]>, Brian Sexton <[email-masked]>
Date: Mon, 25 Feb 2019 14:54:22 +0000

Hi Thierry

The sell has provided Pop for this issue,

Kind regards

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Monday 25 February 2019 14:51:11
To: India Inbox
Cc: Valentina Bonente
Subject: Fwd: 19371787 - Fan Seller - Sevilla FC vs FC Barcelona - 23/02/2019 16:15 - proof of purchase uploaded

Hi,

The seller of this order has provided the POP as requested, the issue is the buyer reported that their tickets were scanned as valid but they were told to leave the event as their seats were occupied by the seasonal card holders therefore the order was escalated to payment to refund the buyer.

Can you please inform thierry.schumann that the seller has provided the POP as requested.

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 25 February, 2019 20:00:37
Subject: 19371787 - Fan Seller - Sevilla FC vs FC Barcelona  - 23/02/2019 16:15 - proof of purchase uploaded

Hi Rose,

This seller uploaded the POP as the buyer informed that the tickets were denied when they reached the venue.

Agent thierry.schumann asked for POP and escalated to payment.

Can you please contact the agent in order to take action.

Thanks
Valentina