Subject: Fwd: 20386861 - FAN SELLER - Chivas de Guadalajara vs. Atlas - Liga MX - 16/02/2019 21:00 - contact SS
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Mon, 25 Feb 2019 02:22:49 -0700 (MST)

Hi Val, 

This is the last update regarding himadri case, please be patient they're working on it. 

Rosette, 

From: "Shaquela Shepherd" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]>, "Himadri Sharma" <[email-masked]> 
Sent: Friday, 22 February, 2019 21:13:49 
Subject: Re: 20386861 - FAN SELLER - Chivas de Guadalajara vs. Atlas - Liga MX - 16/02/2019 21:00 - contact SS 

Hi Brian, 

I will check this. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[email-masked] 

From: Brian Sexton 
Sent: Friday, February 22, 2019 8:57 AM 
To: CS.NewYork 
Cc: Rosette Modiri; Himadri Sharma 
Subject: FW: 20386861 - FAN SELLER - Chivas de Guadalajara vs. Atlas - Liga MX - 16/02/2019 21:00 - contact SS 

Hi, 

Could someone please check if we have received these season cards back in the NY office, buyer sent them back there, and seller is asking for them to be returned to their address. 

Kind regards, 

Brian 

From: Rosette Modiri <[email-masked]> 
Sent: Friday 22 February 2019 15:47 
To: India Inbox <[email-masked]> 
Cc: Himadri Sharma <[email-masked]> 
Subject: Fwd: 20386861 - FAN SELLER - Chivas de Guadalajara vs. Atlas - Liga MX - 16/02/2019 21:00 - contact SS 

Hi Brian, 

With reference to the above TID, the seller incorrectly sent the season cards instead of paper tickets and the buyer has returned these season cards to our New York office, actually the seller is chasing his season cards. 

Can you please contact viagogo NY office to check if they can send back the season cards to this seller. 

Kind Regards, 

Rosette 

From: "Himadri Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 22 February, 2019 13:43:24 
Subject: 20386861 - FAN SELLER - Chivas de Guadalajara vs. Atlas - Liga MX - 16/02/2019 21:00 - contact SS 

Hi Rose, 

This Fan seller's sale was cancelled as he sent season cards in place of paper tickets. The buyer was asked to return the tickets to viagogo NY. He has returned the tickets and the seller is now asking for his season cards. Can you please ask viagogo NY office to send back the season cards to the seller? 

Regards, 

Himadri