Subject: Re: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix
From: Eva Lien <[email-masked]>
To: Remi Tsai <[email-masked]>, Anna Hsieh <[email-masked]>, India Inbox <[email-masked]>, CSLeads.APAC <[email-masked]>
Cc: Sidje <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 25 Feb 2019 02:22:46 +0000

Hi Remi,

I've Informed S to resend tix via express post

Regards,

Eva

________________________________
From: Remi Tsai
Sent: 25 February 2019 10:12
To: Anna Hsieh; India Inbox; CSLeads.APAC; Eva Lien
Cc: Sidje; Rosette Modiri
Subject: RE: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix

@Eva Lien<mailto:[email-masked]>, please assist.

Best Regards,

Remi

________________________________
寄件者: Anna Hsieh
寄件日期: 2019年2月24日 上午 10:48:10
收件者: India Inbox; CSLeads.APAC; Remi Tsai
副本: Sidje; Rosette Modiri
主旨: Re: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix

@Remi Tsai<mailto:[email-masked]>

KR broker in the original order 18145649, 3 days 8 hrs to event.

Tix returned on 15/2/2019.

Please assign to see if broker can resend the tix to final buyer.

Thank you.

Sincerely yours,
Anna.Hsieh
CSAPAC Customer Facing Team Lead
Team Leader : Jessie Tang
  Anna.Viagogo

________________________________
From: India Inbox
Sent: 23 February 2019 23:28:16
To: CSLeads.APAC
Cc: Sidje; Rosette Modiri
Subject: Re: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix

Hi Leads

We have an active redirection where the original seller has had the tickets returned ( broker KR) , can we contact the seller to see if they can resent the tickets to the final buyer please? The address is

Steve Cuestas
Yangcheon-ro 6-gil
Gangseo-gu
102-1102 e-Pyeonhansesang Apartment
Seoul, South Korea
07610

Kind regards,

Breda

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Saturday 23 February 2019 13:47:16
To: India Inbox
Cc: Sidje
Subject: Fwd: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix

Hi,

This is an active redirection from TID 18145649 to 19346457, the tickets were returned to sender as the buyer was not present at the delivery address and he is now chasing the tickets.

Can you please contact seller support to inform the Broker KR (the orginal seller) to resend the tickets to the below address.

Steve Cuestas

Yangcheon-ro 6-gil
Gangseo-gu
102-1102 e-Pyeonhansesang Apartment
Seoul, South Korea
07610

Kind Regards,
Rosette
________________________________
From: "Sidje" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 23 February, 2019 15:36:27
Subject: 19346457 ; Broker - KR ; Maroon 5; 27/02/2019 20:00 ; return tix

Hi Rosette,

Buyer emailed providing his DA as requested. As per TN tix returned to sender as buyer missed delivery. Buyer is now chasing his tix. This case is a redirection case where original seller is a broker KR. Buyer details are:

Yangcheon-ro 6-gil
Gangseo-gu
102-1102 e-Pyeonhansesang Apartment
Seoul, South Korea
07610

Name: Steve Cuestas
Phone number: +82 01048095999

Can you please request SS team to ask seller to ship back tix to buyer?

Regards,
Sidje