Subject: Fwd: 19990791 - Broker MX - Electric Daisy Carnival México 2019, EDC Día 1 (Sábado) - 23/02/2019 - SMC issue
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Mon, 18 Feb 2019 04:51:23 -0700 (MST)

Hi Brian, 

The delivery plan in this order has been changed to Seller Managed Collection, the buyer is claiming that he will reach the event country by 14:30 and the event will start at 14:00 therefore he'll not be able to collect the tickets on time and doesn't have any relative to pick them up for him. 

Can you please contact seller support to check with the Broker MX if they can wait a bit longer in order for the buyer to get the tickets. 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 16 February, 2019 09:47:53 
Subject: 19990791 - Broker MX - Electric Daisy Carnival México 2019, EDC Día 1 (Sábado) - 23/02/2019 - SMC issue 

Respected Ma'am, 

The buyer of this case came to us thru phone as we changed the plan from shipping to Seller Managed Collection. Buyer arrives Mexico 14.30 and the event starts at 14pm, so he has no time frame left to pick them nor has any friend or relative who can pick them up for him. 

Can you inform Seller Support so they can check what to do?. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.