Subject: 19895953 - Broker CO - Gran Concierto del Carnaval de Barranquilla, Marc Anthony, Silvestre Dangond y mas - 01/03/2019 - section issues
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 16 Feb 2019 00:01:26 -0700 (MST)

Respected Ma'am, 

The buyer of this case came to us thru email claiming wrong section received. 
I found out that: 
- both buyer and seller had this order for "preferred" section 
- official map doesnt have such section ( preferred) 
- tickets received are for North. 

Can you check out with Seller Support what to do be done here? there was the same issue with another case, they will remember. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.