Subject: Fwd: 20346640 - Broker ES - Anastasia, El Musical - 15/02/19 - inform SS
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Fri, 15 Feb 2019 08:05:55 -0700 (MST)

Hi Stephen, 

The seller provided the wrong tickets and the buyer was offered a partial refund of € 170.00 to keep the wrong tickets however the buyer refused the alternate offer and he is asking for full refund. 

Can you please inform seller support ES about the buyer's response. 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 15 February, 2019 18:14:08 
Subject: 20346640 - Broker ES - Anastasia, El Musical - 15/02/19 - inform SS 

Respected Ma'am, 

Event is in 8h. 

The buyer of this case came to us thru email informing he doesnt want this tickets at all and wants refund (was offered a partial refund for being consecutive in pairs) 
Please inform Seller Support as per the case note. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.