Subject: 20030318 - Broker MX - Ed Sheeran - 20/02/2019 - ask POS and POD
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 15 Feb 2019 06:26:58 -0700 (MST)

Respected Ma'am, 

The buyer of this case came to us thru email claiming not received tickets. 
Seller claims shipped thru Correos Uruguay with TN RR421480250UY despite plan being a Hand Delivery. 

Can you please ask Seller Support to get some Proof? Because broker claims tickets are delivered but neither the buyer nor the Tracking Number show this. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.