Subject: Fwd: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [email-masked] - issue changing email
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 15 Feb 2019 05:09:47 -0700 (MST)

Respected Ma'am, 

check this thread, it is the same issue of the already deleted email i had. 

Kind Regards, 
Valeria. 

From: "Brian Sexton" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Tuesday, 18 September, 2018 20:18:58 
Subject: RE: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [email-masked] - issue changing email 

Hi Mike, 

I have emailed the tickets to [ mailto:[email-masked] | [email-masked] ] 

Kind regards, 

Brian 

From: Worchuirin M <[email-masked]> 
Sent: Monday 17 September 2018 07:06 
To: Brian Sexton <[email-masked]> 
Cc: Valeria Julia <[email-masked]> 
Subject: Fwd: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [email-masked] - issue changing email 
Importance: High 

Hi Brian, 

Buyer requested email id change from [ mailto:[email-masked] | [email-masked] ] to [ mailto:[email-masked] | [email-masked] ] . 

Agent deleted the new email and updated request in the email change google entry line 1275 and receive updates: New email address in use. 

We are unable to delete the new email id now as it was already deleted. PFB. Error mesage: 

"Error! Confirm Delete - Violation of UNIQUE KEY constraint 'IX_Login_Email'. Cannot insert duplicate key in object 'dbo.Login'. The duplicate key value is ( [ mailto:[email-masked] | [email-masked] ] ). [Procedure: CSR.DeleteUserPermanent, Line: 68, SystemUser: VIAGOGORS\Viagogo.Services , Application: INT2_tools.viagogo.prod/CSL, ErrorID: 2627]" 

Can you please move the order id 17989948 to email id [ mailto:[email-masked] | [email-masked] ] . 

Kind Regards, 

M.Worchuirin 

From: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
To: "stephen blake" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 16 September, 2018 12:58:16 
Subject: Fwd: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [ mailto:[email-masked] | 
[email-masked] ] - issue changing email 

Hi Stephen, 

Buyer requested email id change from [ mailto:[email-masked] | [email-masked] ] to [ mailto:[email-masked] | [email-masked] ] . 

Agent deleted the new email and updated request in the email change google entry line 1275 and receive updates: New email address in use. 

We are unable to delete the new email id now as it was already deleted. PFB. Error mesage: 

"Error! Confirm Delete - Violation of UNIQUE KEY constraint 'IX_Login_Email'. Cannot insert duplicate key in object 'dbo.Login'. The duplicate key value is ( [ mailto:[email-masked] | [email-masked] ] ). [Procedure: CSR.DeleteUserPermanent, Line: 68, SystemUser: VIAGOGORS\Viagogo.Services , Application: INT2_tools.viagogo.prod/CSL, ErrorID: 2627]" 

Can you please move the order id 17989948 to email id [ mailto:[email-masked] | [email-masked] ] . 

Kind Regards, 

M.Worchuirin 

From: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, September 14, 2018 4:52:23 PM 
Subject: Re: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [ mailto:[email-masked] | 
[email-masked] ] - issue changing email 

"Error! Confirm Delete - Violation of UNIQUE KEY constraint 'IX_Login_Email'. Cannot insert duplicate key in object 'dbo.Login'. The duplicate key value is ( [ mailto:[email-masked] | [email-masked] ] ). [Procedure: CSR.DeleteUserPermanent, Line: 68, SystemUser: VIAGOGORS\Viagogo.Services , Application: INT2_tools.viagogo.prod/CSL, ErrorID: 2627]" 

From: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 14 September, 2018 16:45:36 
Subject: Fwd: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [ mailto:[email-masked] | 
[email-masked] ] - issue changing email 

Hi Valeria, 

Can you please provide the error message as well. 

Kind Regards, 

M.Worchuirin 

From: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, September 14, 2018 1:08:08 PM 
Subject: Fwd: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [ mailto:[email-masked] | 
[email-masked] ] - issue changing email 

Event 17989948 under account [ mailto:[email-masked] | [email-masked] ] is on 20th sept! We need to change the emails fast 

From: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 14 September, 2018 12:19:57 
Subject: CASE: 13951770 - Buyer: Carlos Nuñez santis - LOGIN / EMAIL [ mailto:[email-masked] | 
[email-masked] ] - issue changing email 

Maam, 

this buyer came to us trying to change his email from [ mailto:[email-masked] | [email-masked] ] to [ mailto:[email-masked] | [email-masked] ] 

I deleted user [ mailto:[email-masked] | [email-masked] ] and filled the google sheet (Team India entry 1275), but an note is saying that it has not been done because New email address in use 

There are no transactions nor listings. 

Thanks 

Valeria