Subject: Re: ID : 20406328 - Broker BR - Ed Sheeran - 14/02/2019 - Broker did not ship yet
From: Mario Gusman <[email-masked]>
To: Anezka Koubkova <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Jessica Renaud Aparecido <[email-masked]>
Date: Thu, 14 Feb 2019 15:40:32 +0000

Hello,

  *   Seller's phones are not working;
  *   Seller hasn't opened a single email from this TID, nor has he contacted us in any form about it;
  *   Moved to sub as we have inv for this section.

Thanks,

Mario Gusman

Seller Support Agent - PT/BR

[Viagogo Logo]<https://www.viagogo.com/>

________________________________
From: Anezka Koubkova
Sent: Thursday, February 14, 2019 2:56 PM
To: Brian Sexton; Mario Gusman
Cc: Rosette Modiri; Jessica Renaud Aparecido
Subject: Re: ID : 20406328 - Broker BR - Ed Sheeran - 14/02/2019 - Broker did not ship yet

@Mario Gusman<mailto:[email-masked]> can you please contact seller here?

Thanks,

Anezka

________________________________
From: Brian Sexton
Sent: Thursday, February 14, 2019 2:43:49 PM
To: Anezka Koubkova
Cc: Rosette Modiri; Jessica Renaud Aparecido
Subject: FW: ID : 20406328 - Broker BR - Ed Sheeran - 14/02/2019 - Broker did not ship yet

Hi Anezka,

Could someone please ask the Broker BR to fulfil? DP is ELS and event is in 4 hours.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Thursday 14 February 2019 20:11
To: India Inbox <[email-masked]>
Cc: Jessica Renaud Aparecido <[email-masked]>
Subject: Fwd: ID : 20406328 - Broker BR - Ed Sheeran - 14/02/2019 - Broker did not ship yet

Hi Brian,

The buyer is chasing the tickets as the event is in few hours, the delivery plan is ELS and the seller has not shipped the tickets yet.

Could you please contact seller support to check with the Broker BR if they can still fulfil the order.

Kind Regards,

Rosette

________________________________

From: "Jessica Renaud Aparecido" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 14 February, 2019 19:55:14
Subject: ID : 20406328 - Broker BR - Ed Sheeran - 14/02/2019 - broker did not ship yet

Dear Rosette,

This buyer is chasing tickets, the event is in 4 hours and the broker didn't ship the tickets yet

could you please contact the broker and ask if he is going to send it?

Thank you