Subject: Re: 20415660 - Broker ES - Manuel Carrasco - 14/09/2019 - inform SS
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Thu, 14 Feb 2019 07:12:43 -0700 (MST)

Hi Val, 

The Broker has updated the correct tickets but I can see the buyer is now claiming about the face value. 

Can you please open the case and reply to buyer accordingly.' 

Rosette, 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 14 February, 2019 17:30:28 
Subject: 20415660 - Broker ES - Manuel Carrasco - 14/09/2019 - inform SS 

Respected Ma'am, 

The buyer of this case came to us thru email claiming wrong section received (bought Grada and got Pista) and the seller also came to us asking to delete the tickets so he can upload the new ones. 

Can you please inform Seller Support so this mistake can be corrected? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.