Subject: Fwd: 20386970 - fan Seller - Jorge & Mateus - 17/02/2019 - Buyer requested to cancel the order as per Brazilian cancellation.
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>
Date: Tue, 12 Feb 2019 09:43:05 -0700 (MST)

Hi Brian, 

This is a redirection chain from TID 20288530 to 20386970, the buyer has requested for cancellation as per brazillian law and she meets the cancellation criteria. 

Can you please get the redirection chain broken so that the agent can take the action accordingly. 

Kind Regards, 
Rosette 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 12 February, 2019 21:32:51 
Subject: 20386970 - fan Seller - Jorge & Mateus - 17/02/2019 - Estacionamento do Estadio Serra Dourada, Goiania, BR - Buyer requested to cancel the order as per Brazilian cancellation. 

Hi Rosette! 

In reference TID: ID : 20386970, It's active redirection and Buyer requested to cancel the order as per Brazilian cancellation. 
In order to escalate payments and refund Buyer, can you please help me to break the chain? 

Kind regards, 
Eduardo.