Subject: FW: 18997214 , Broker BR , Ed Sheeran , 13/02/2019 , Buyer called chasing tickets
From: Brian Sexton <[email-masked]>
To: Fraud Desk <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Tue, 12 Feb 2019 14:32:48 +0000

Hi,

This buyer is contacting us, they are unable to log in because they entered their password too many times, could someone please check if we could unblock them?

It’s saying data point highly correlated with fraudulent activity.

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Tuesday 12 February 2019 17:56
To: India Inbox <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Subject: Fwd: 18997214 , Broker BR , Ed Sheeran , 13/02/2019 , Buyer called chasing tickets

Hi Brian,

The buyer of this order has tried multiple times to login with the wrong password due to that he has been blocked and cannot access the account anymore to download the ticket.

Can you please forward this to fraud team in order to unblock the buyer as the event is quite close.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 11 February, 2019 21:42:56
Subject: 18997214 , Broker BR , Ed Sheeran , 13/02/2019 , Buyer called chasing tickets

Hi Rosette,

In reference to TID: 18997214, buyer called chasing ticket but has been blocked as he tried multiple times to login with wrong password and now cannot access his account to download ticket.

Can this buyer be unblocked?

Regards,
Kannedy