Subject: Re: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS
From: Laura McWey <[email-masked]>
To: Leandro Grijio <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Himadri Sharma <[email-masked]>
Date: Tue, 12 Feb 2019 09:36:00 +0000

Hi @Brian Sexton<mailto:[email-masked]>,

Can you please assign CF agent to contact buyer and confirm ticket to be sent back and order to be moved to pending sub once this happens?

Thanks,

Laura McWey

________________________________
From: Leandro Grijio
Sent: Tuesday 12 February 2019 09:33:18
To: Laura McWey; Brian Sexton
Cc: Rosette Modiri; Himadri Sharma
Subject: RE: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS

Hi all,

The seller here will not be able to fulfil with the remaining tickets.

Please instruct the buyer to return the ticket received to our offices and move to sub – seller did not fulfil.

Thank you.

Regards,

Leandro Grijio

Seller Support (Latam)

From: Laura McWey <[email-masked]>
Sent: 12 February 2019 09:16
To: Brian Sexton <[email-masked]>; Leandro Grijio <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Himadri Sharma <[email-masked]>
Subject: Re: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS

Hi @Leandro Grijio<mailto:[email-masked]>,

Can you please contact Broker CL and assist them in shipping the tickets as needed for this order?

Thanks,

Laura McWey

________________________________

From: Brian Sexton
Sent: Tuesday 12 February 2019 06:43:50
To: Laura McWey
Cc: Rosette Modiri; Himadri Sharma
Subject: FW: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS

Hi Laura,

Could someone please reply to the Broker CL, they shipped wrong quantity and now they are asking for help to ship the missing tickets.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Monday 11 February 2019 13:51
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Himadri Sharma <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS

Hi Brian,

The buyer of this order received only 1 ticket out of 3, and the Broker CL has been asked to confirm if they can fulfil or not. Actually the seller has replied and asking for more details about this order (buyer's name and order id) in order to resolve the issue.

Can you please assign to seller support to contact Broker CL.

Kind Regards,

Rosette

________________________________

From: "Himadri Sharma" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 10 February, 2019 12:08:31
Subject: 20141957 - Broker CL - Backstreet Boys, Mauricio Palma, Cami Gallardo - Festival De Viña 2019 - Jueves - 28/02/2019 21:30 - contact SS

Hi Rose,

The buyer here received 1 ticket in place of 3 that he ordered. The power seller has already been asked to confirm if he can complete the order. Another agent is already FU this case and has flagged to his TL. Do you think i should FU or wrap up this case or maybe you can take an update from SS?

Regards,

Himadri