Subject: Fwd: Tid 17438595 , Broker UK , Name : Florence and the Machine View Date : 09/03/2019 18:00 , replacement
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Sat, 9 Feb 2019 09:52:30 -0700 (MST)

Hi Stephen, 

The buyer has refused the alternate offer, she either wants the full refund or the better seats. 

Can you please inform sean.wilson about the buyer's response ? 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 8 February, 2019 21:32:57 
Subject: Tid 17438595 , Broker UK , Name : Florence and the Machine View Date : 09/03/2019 18:00 , replacment 

Hi Rose 

Seller couldn't fulfil the order so we had subbed the order and have offered replacement tickets to buyer. 
Buyer called declining the replacement offer they either want full refund or better seats. 
could you pleas inform Agent sean.wilson about the same ? 

Best regards 
fatoumata