Subject: Re: Tid 19578670 , Broker DE , Name : Shen Yun Date : 11/02/2019 19:30 , Lost
From: Rosette Modiri <[email-masked]>
To: Fatoumata Altmueller <[email-masked]>
Date: Sat, 9 Feb 2019 09:45:31 -0700 (MST)

Hi Fatou, 

If tickets are lost in transit then we can offer but here the buyer lost their tickets after receiving them and we cannot find the replacement. 

Rosette, 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 8 February, 2019 22:24:12 
Subject: Re: Tid 19578670 , Broker DE , Name : Shen Yun Date : 11/02/2019 19:30 , Lost 

WE HAD OFFERED BUYER AS TICKETS WERE LOST IN TRANSIT 

From: "Rosette Modiri" <[email-masked]> 
To: "Fatoumata Altmueller" <[email-masked]> 
Sent: Friday, 8 February, 2019 22:19:19 
Subject: Re: Tid 19578670 , Broker DE , Name : Shen Yun Date : 11/02/2019 19:30 , Lost 

Hi Fatou, 

Please we cannot provide replacement in this kind of situation. 

Rosette, 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 8 February, 2019 17:37:37 
Subject: Tid 19578670 , Broker DE , Name : Shen Yun Date : 11/02/2019 19:30 , Lost 

Hi Rose 

Buyer called informing they have lost their tickets and if we can help them out with it. 
Could we please contact broker and see if he has a copy of the tickets or if he can provide us the exact seat details which may help buyer to enter venue. 

Best regards 
fatoumata