Subject: Re: TID : 20049593 - Event Name : Maneskin - Date : 09/02/2019 - Email entry check Issue
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>
Date: Sat, 9 Feb 2019 14:41:41 +0000

Has the buyer clicked on the link in the email? It wont work until they do.

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Saturday 9 February 2019 14:35:14
To: India Inbox
Cc: Kasende Kibambe Daniels
Subject: Fwd: TID : 20049593 - Event Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Hi Stephen,

The buyer of this order called again and claimed that he received the validation email however he's still not able to access the account with the new email address, the password doesn't work.

Can you please look into this or if you can send the ticket via CM to [email-masked].

Kind Regards,
Rosette
________________________________
From: "Kasende Kibambe Daniels" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 9 February, 2019 19:38:26
Subject: Re: TID : 20049593 - Event  Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Dear Rosette,

The customer is claiming that the validation email isn't working. Please can you use the customermail to send the ticket directly to his email : [email-masked]

Regards,
Daniels

________________________________
From: "David Lee" <[email-masked]>
To: "India Inbox" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>, "kasende" <[email-masked]>
Sent: Saturday, February 9, 2019 7:26:13 PM
Subject: RE: TID : 20049593 - Event  Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Done, customer should receive a validation email request soon

From: India Inbox
Sent: 09 February 2019 11:46
To: David Lee <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Kasende Kibambe Daniels <[email-masked]>
Subject: Fw: TID : 20049593 - Event Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Hi David,

Can you please change the email address from [email-masked]<mailto:[email-masked]> to [email-masked]<mailto:[email-masked]>?

Thanks

Stephen

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday 9 February 2019 11:28
To: India Inbox
Cc: Kasende Kibambe Daniels
Subject: Fwd: TID : 20049593 - Event Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Hi Stephen,

The buyer of this order requested for email change from [email-masked]<mailto:[email-masked]> to [email-masked]<mailto:[email-masked]>, he was advised that the change is done however he's still unable to access the account with new email id.

The event is in few hours, can you please send the tickets to buyer via CM to [email-masked]<mailto:[email-masked]>.

Buyer's name: Giuseppe Coraci

Kind Regards,

Rosette

________________________________

From: "Kasende Kibambe Daniels" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 9 February, 2019 15:59:25
Subject: TID : 20049593 - Event  Name : Maneskin - Date : 09/02/2019 - Email entry check Issue

Dear Rosette,

The buyer of this TID 20049593 has an issue with his password and he is unable to access the tickets as the entry check done isn't working.

The event is in 9 hours and he has not yet received the tickets yet.

Please make sure the ticket is sent to the following email address asap: [email-masked]<mailto:[email-masked]>.

Regards,
Daniels