Subject: Fwd: TID 19869273 - Fan Seller - Parma vs Inter - 09/02/2019 - Buyer chasing ticket
From: Rosette Modiri <[email-masked]>
To: Stephen Blake <[email-masked]>
Date: Sat, 9 Feb 2019 04:52:52 -0700 (MST)

Please call the seller to confirm if they can fulfill or not, move to sub if they cannot fulfill. 

Rosette, 

From: "Santiago Daniel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 9 February, 2019 14:25:06 
Subject: Re: TID 19869273 - Fan Seller - Parma vs Inter - 09/02/2019 - Buyer chasing ticket 

Hi Rossita, 

This order is no longer in Pending Substitution. 

Agent Daniela.MacraiMacai has arranged a hand-delivery to fulfil this order. 

Seller with a really low fulfilment and has contacted stating he is having difficulties to fulfil order due to "work reasons". 

Could you please forward case to this agent? 

Thanks, 

Santiago. 

From: "Rosette Modiri" <[email-masked]> 
To: "Santiago Daniel" <[email-masked]> 
Sent: Friday, February 8, 2019 8:52:58 PM 
Subject: Re: TID 19869273 - Fan Seller - Parma vs Inter - 09/02/2019 - Buyer chasing ticket 

Hi Santiago, 

This order is already in Pending sub, so need to to flag it again. 

Rosette, 

From: "Santiago Daniel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 8 February, 2019 17:28:08 
Subject: TID 19869273 - Fan Seller - Parma vs Inter - 09/02/2019 - Buyer chasing ticket 

Hi Rossita, 

Buyer called chasing tickets for this event. 

Seller stated cannot ship the ticket because delivery address was provided too late. 

Seller was asked by another agent for a proof of the paper ticket he couldn't ship before moving order to replacement but Seller has not provided this proof yet. 

Buyer stated he has bought 2 extra tickets for same event under TID 20280592 and tickets were going to be had-delivered so he asked to have same delivery plan for this order. 

Could you please check if can move this order to pending replacement? 

Thanks, 

Santiago.