Subject: Tid 17438595 , Broker UK , Name : Florence and the Machine View Date : 09/03/2019 18:00 , replacment
From: Fatoumata Altmueller <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 8 Feb 2019 09:02:57 -0700 (MST)

Hi Rose 

Seller couldn't fulfil the order so we had subbed the order and have offered replacement tickets to buyer. 
Buyer called declining the replacement offer they either want full refund or better seats. 
could you pleas inform Agent sean.wilson about the same ? 

Best regards 
fatoumata