Subject: Re: 20068563 , Fan Seller , Final - Final Four Allianz Cup 2019 , 26/01/2019 , Buyer did not get valid tickets on time for the event
From: Rosette Modiri <[email-masked]>
To: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Fri, 8 Feb 2019 01:50:25 -0700 (MST)

Tickets are correct. 

From: "Rosette Modiri" <[email-masked]> 
To: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
Sent: Tuesday, 5 February, 2019 14:09:59 
Subject: Fwd: 20068563 , Fan Seller , Final - Final Four Allianz Cup 2019 , 26/01/2019 , Buyer did not get valid tickets on time for the event 

Flagged. 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 4 February, 2019 17:33:33 
Subject: 20068563 , Fan Seller , Final - Final Four Allianz Cup 2019 , 26/01/2019 , Buyer did not get valid tickets on time for the event 

Hi Rosette, 

In reference to TID: 20068563, buyer informed that he has not received valid tickets for the event. Checked Etix and can confirm that they are vouchers as I had received a similar case to this one where seller contacted informing that voucher would not be valid and event organizers had issued new tickets that would be valid for the event. I escalated case twice to payments but they have always come back requesting me to make a further investigation. 

Can you please help here? 

Regards, 
Kannedy