Subject: RE: TID 20246764 - Broker ES - Bob Dylan - 13/04/2019 - Buyer transaction have been rejected
From: Fraud Desk <[email-masked]>
To: "Riskified Support ([email-masked])" <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Santiago Daniel <[email-masked]>, Brian Sexton <[email-masked]>, Fraud Desk <[email-masked]>
Date: Thu, 7 Feb 2019 16:11:45 +0000

Hi there Riskified,

This guy looks legit to me – if he tries again will you let him through?

Maija Levasalmi | Fraud Team Lead
M: +44 772 068 0427 | T: +44 20 3137 0979

[http://www-bgr-com.vimg.net/wp-content/uploads/2010/06/skype-logo1.png]Maija.Levasalmi

[http://www.artrocker.tv/images/uploads/viagogo-logo.jpg]

From: Brian Sexton
Sent: 05 February 2019 20:46
To: Fraud Desk <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Santiago Daniel <[email-masked]>
Subject: FW: TID 20246764 - Broker ES - Bob Dylan - 13/04/2019 - Buyer transaction have been rejected

Hi,

Could someone please inform why this buyer’s transactions keep getting cancelled fraud pre-confirm. The buyer has contacted us saying they really want tickets.

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Monday 4 February 2019 21:24
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Santiago Daniel <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: TID 20246764 - Broker ES - Bob Dylan - 13/04/2019 - Buyer transaction have been rejected

Hi Brian,

The buyer has made multiple attempts to purchase the tickets, but all the transactions keep getting Cancelled Fraud Pre Confirm.

 For example: 20243819, 20243875, 20243901,...

Can you please inform Fraud team to investigate on buyer's purchase as the buyer really wants to puchase the tickets fo this event.

Kind Regards,
Rosette
________________________________
From: "Santiago Daniel" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 3 February, 2019 17:09:59
Subject: TID 20246764 - Broker ES - Bob Dylan - 13/04/2019 - Buyer transaction have been rejected

Hi Rossita,

This Buyer contacted us because he has been trying to buy these ticket multiple times but all transactions have been rejected.

The state of all transactions is "Cancelled Fraud Pre Confirm".

Asked TL (Viraat) on site and told me to flag this case to you to investigate further as this is a potential Buyer.

Thanks,

Santiago.