Subject: Re: 20288589 - ticketevolution - Orlando Magic Vs. Golden State Warriors - 28/02/2019 - Plan Issue
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Thu, 7 Feb 2019 06:14:48 -0700 (MST)

Hi Val, 

The case has been taken over by another agent. 

Rosette, 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 6 February, 2019 18:31:27 
Subject: 20288589 - ticketevolution - Orlando Magic Vs. Golden State Warriors - 28/02/2019 - Plan Issue 

Respected Ma'am, 

The buyer of this case came to us thru email having issues when downloading the tickets. When I asked for proof, I can see he ends up in TicketMaster and is being asked for login in. However the plan is etickets URL. 

Can you please ask the relevant department to change the plan and retransfer the tickets? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.