Subject: Fwd: 20223855 - Fan seller - Milan vs Empoli FC - 24/02/2019 - Issue with uploading tickets
From: Rosette Modiri <[email-masked]>
To: eduardo Filipe Fernanadez <[email-masked]>
Date: Thu, 7 Feb 2019 06:12:36 -0700 (MST)

Hi eduardo, 

Please take the ownership of the case. 

From: "ashwinee" <[email-masked]> 
To: "Mujinga Kayitula Solange" <[email-masked]>, "eduardo Filipe Fernanadez" <[email-masked]> 
Cc: "Brian Sexton" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 6 February, 2019 11:37:00 
Subject: 20223855 - Fan seller - Milan vs Empoli FC - 24/02/2019 - Issue with uploading tickets 

Hi Ed, 

We had issues uploading the tickets and those have now been sent to the buyer through customer mail. As the buyer is from Brazil, can you please call the buyer and check whether they have received the tickets. 

Once confirmed please let us know. 

@Sarah -Once confirmed, please inform the seller that the tickets have been transferred over to his seller & he can now await payment. 

Kind Regards, 
Ash 

From: "Brian Sexton" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Mujinga Kayitula Solange" <[email-masked]> 
Sent: Wednesday, 6 February, 2019 02:57:56 
Subject: RE: 20223855 - Fan seller - Milan vs Empoli FC - 24/02/2019 - Issue with uploading tickets 

Hi Ashwinee, 

Done, please confirm with buyer they have the tickets and inform seller I have sent tix and moved this to payment. 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Monday 4 February 2019 19:05 
To: Brian Sexton <[email-masked]> 
Cc: Mujinga Kayitula Solange <[email-masked]> 
Subject: 20223855 - Fan seller - Milan vs Empoli FC - 24/02/2019 - Issue with uploading tickets 

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Hi Brian, 

With reference to the above TID ; the seller has provided us with the tickets as there seems to be an error while uploading the tickets. 

Can those be tickets be uploaded if possible or could you forward them to the buyer of the above TID please. 

Buyer's name: Pedro henrique Anjos 

Buyer's email address: [ mailto:[email-masked] | [email-masked] ] 

Kind Regards, 

Ashwinee 

From: "Mujinga Kayitula Solange" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 4 February, 2019 18:54:27 
Subject: 20223855 - Fan seller - Milan vs Empoli FC - 24/02/2019 - Issue with uploading tickets 

Hi Ashwinee, 

In reference to above TID, Buyer sent us tickets to upload. 

There is an error while uploading tickets on viagogo. 

Could you please forward the case to a relevant team about the issue? 

Kind Regards, 

Sarah