Subject: 18919624 - Broker ES - Caifanes, Juanes, Ska-P - Vive Latino 2019 - 2 Days - 16/03/2019 13:30 - tix verification
From: Himadri Sharma <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 5 Feb 2019 22:15:20 -0700 (MST)

Hi Rose, 

The buyer says that she has received wrong section. I checked online, there are 2 diff maps for the same event. The buyer says that she paid for General Platinum but received General. Can you please tell me what needs to be done and which map needs to be followed? I am attaching screenshot of the 2 maps. 

Regards, 
Himadri