Subject: Fwd: 3194782 , Broker AU , Greta Van Fleet , 05/02/2019 , Buyer called informinng that event has been cancelled and demands to receive refund
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Tue, 5 Feb 2019 01:08:35 -0700 (MST)

Hi Brian, 

The buyer of this order called informing that the event has been cancelled and she is chasing refund, the agent investigated on the official website online and has confirmed the same information. 

Can you please contact EDM department to investigate on this information and to mark the event as cancelled on our website. 

Transaction/ Listing number: 18566819 /257488177 

Event ID: 3194782 

Event Name: Greta Van Fleet 

Event Date: 05/02/2019 19:30 

Geography: Forum Melbourne, Melbourne, AU 

Username: [email-masked] , Matthew Roberts 

What needs to be done: We need to check if event has been cancelled 

Link as proof: [ https://www.livenation.com.au/show/1232005/greta-van-fleet/melbourne/2019-02-05/en | https://www.livenation.com.au/show/1232005/greta-van-fleet/melbourne/2019-02-05/en ] 

Link to viagogo page: [ https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Greta-Van-Fleet-Tickets/E-3195362 | https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Greta-Van-Fleet-Tickets/E-3194782 ] 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 5 February, 2019 11:55:50 
Subject: 3194782 , Broker AU , Greta Van Fleet , 05/02/2019 , Buyer called informinng that event has been cancelled and demands to receive refund 

Hi Rosette, 

In reference to TID: 18566819 and Event ID : 3194782, buyer called informing that event has been cancelled and she is now chasing refund. We have not yet been notified that event was cancelled. Checked LiveNation webpage and it says that event was cancelled. 

Transaction/ Listing number: 18566819 /257488177 

Event ID: 3194782 

Event Name: Greta Van Fleet 

Event Date: 05/02/2019 19:30 

Geography: Forum Melbourne, Melbourne, AU 

Username: [email-masked] , Matthew Roberts 

What needs to be done: We need to check if event has been cancelled 

Link as proof: [ https://www.livenation.com.au/show/1232005/greta-van-fleet/melbourne/2019-02-05/en | https://www.livenation.com.au/show/1232005/greta-van-fleet/melbourne/2019-02-05/en ] 

Link to viagogo page: [ https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Greta-Van-Fleet-Tickets/E-3195362 | https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Greta-Van-Fleet-Tickets/E-3194782 ] 

Could you please check if event has been cancelled? 

Regards, 

Kannedy