Subject: Re: 20095347 - FAN SELLER - Elton John - 18/05/2019 18:00 - ticket master transfer issue
From: Rosette Modiri <[email-masked]>
To: Himadri Sharma <[email-masked]>
Date: Mon, 4 Feb 2019 23:38:06 -0700 (MST)

Hi Himadri, 

I checked the case history,the tickets for this event don't need to be personalised if t he seller cannot fulfil the order will be subbed. Please check the uploaded tickets if they're on seller's name or not. 

Rosette, 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 30 January, 2019 18:09:28 
Subject: 20095347 - FAN SELLER - Elton John - 18/05/2019 18:00 - ticket master transfer issue 

Hi Rose, 

The seller called saying that tix need to have buyer's name on them but the tixmaster has told her that they would not be able to put the buyer's name on them because the seller is not selling through tixmaster. The seller said that either she can cancel her sale on viagogo and get in touch with the buyer directly and do the transfer through tixmaster so that tixmaster can put the buyer's name on them. Otherwise, she will have to send a power of attorney to the buyer pretending that she is giving her tix to her family members and that the tix were not bought on viagogo. If this is not done, the buyer can have problems at the event (as told by tixmaster). Can you check what needs to be done? 

Regards, 
Himadri